FAQ
Can I have my board personalised with my logo or name?
Yes, you can. You can have either your name or logo, or both. Personalisation is purchased separately; you can find the options in our store. We can do pretty much anything but if you have an intricate logo, please contact us before purchasing the personalisation so we can have a look at your design first.
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Can we have any other colours in the personalisation?
No, we currently only offer two options; no colour and black.
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Can I get my logo on both sides?
No, we only personalise the boards with your logo on one side.
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How will my name be displayed?
We will copy what you have inputted. If we receive your personalisation in all caps we will proceed in all caps etc.
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Do any of the boards have knots or natural cavities?
Yes, each board is 100% natural and unique, this can mean that some of our boards will have these feature. We can not guarantee your board will not have these nor can we secure your board to have them. Knots, natural cavities and woodgrains can cause some imperfections in the engraving process. These are naturally led issues due to the nature of the woodgrain.
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Can I have both name and logo?
Yes, we offer a bundle with both name and logo together. If you require more personalisation or want it done in any of the additional areas of the board, please contact us and we can discuss whether or not it is possible to do so.
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How long is your lead time?
Lead times - 7-10 days.
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Do you offer express delivery?
Please contact us first before making your purchase.
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Can I cut raw meat on the board?
Optional, if you choose to, We don’t recommend it as wooden boards are porous. Please use the underside of the board to ensure the bacteria from the raw meat is separate from anything else being chopped or served. Use an anti-bacterial spray to clean the board properly after use.
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Are the boards food safe?
Yes, 100% food safe.
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How big are the boards?
Oak - 530mm x 300mm x 40mm
Walnut - 530mm x 300mm x 38mm
Due to our process and each board being handmade, they can vary in increments of +/- 2mm.
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How heavy are they?
Our boards weigh under 5kg each. Due to our process and each board being handmade, they can vary in increments of +/- 1kg.
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Do you ship internationally?
We currently offer delivery domestically only, if you require international shipping please contact us.
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How do I clean the board?
Hand wash with a damp cloth and warm soapy water and dry immediately.
Do not immerse in water.
Treat with a suitable food-safe oil on a regular basis to maintain condition.
Wipe off excess oil and allow to dry before using. For more information please see our Product Care page.
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Are the boards scratch resistant?
No, as the materials used are 100% wood they can be scratched.
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Are the boards stain resistant?
No, as wood is porous, the boards can be stained.
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Are the boards individually made?
Yes, each board is handcrafted and is made by either myself or my father.
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How to do I use the oil?
Pour roughly 4 tbsp of oil directly onto the board. Then rub in a circular motion with the lint free cloth provided in the care pack, pushing the oil into the grain. Once the board is covered, use the 2nd lint free cloth to wipe away the excess oil, be sure to follow the direction of the grain in an up and down motion. If possible, hang with a piece of string from the handle to dry for 6-10 hours. If unable to hang, then rest aside leaning against a wall - the objective is to have as little of the board touching any surface as possible.